Important Notice Your use of the torro.ph website constitutes your agreement with the terms and conditions outlined below, with any other terms and conditions stated herein, and with any applicable laws.
These terms are subject to change without prior notice. Site Use This site and its contents are provided solely for personal, noncommercial use, including the online purchase of the merchandise depicted, and for no other purpose.
Any downloading or copying of the materials herein is permitted for such personal, noncommercial use only. No right, title or interest in such materials is transferred to you upon such copying or downloading, and such materials may not be transferred, linked, reproduced, retransmitted or otherwise distributed or displayed, in whole or in part.
Product Images We have attempted to accurately depict the colors of the products offered on this site. However, because the color you see is dependent on your computer monitor, we cannot guarantee that the color you see will be accurate.
The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail.
Pricing we make every attempt to avoid errors in pricing and product information, but we are human. If a mistake does occur, we reserve the right to correct it, and in our sole discretion, to refuse or cancel any order placed for that item at the incorrect price.
All prices listed on this site are in Philippine peso.
What is Our Return Policy?
Our first concern is your complete satisfaction with our products.
Most items that we sell on the torro.ph website comes with a 7-day product back guarantee. If for some reason, you are not completely satisfied with your purchase directly from torro.ph, simply return that item within 7 days for an exchange of a new item or you may also change to other item with the same or higher price, and the difference of the prices would be charged. (Some restrictions are listed below).
The only exclusions to this policy are items that are purchased from our Torro Sale section, these items are Final and cannot be returned or changed. As well as all items purchased at a discount Pricing, in case of changing items, discounted price should be adopted.
Please also note that all Freight and Shipping charges, for delivery and return, and related insurance charges, cannot be refunded or credited. For Change items freight charges should be shoulder by the customers.
Freight will be shoulder by our company only in case of damage items. When returning a product back for a refund, please enclose a copy of your invoice or receipt with your shipment.
Our shipping address for returns is:
If your shipment arrives damaged, please notify us immediately as we will need to file a damage claim report with the shipping company. Please note that all damage shipment claims must be filed within 48 hours from the time the shipment arrives. Failure to contact us within that time period will forfeit your right to file a damage claims report.
We do reserve the right to modify this policy at anytime (with or without notice). If you should have any questions pertaining to these policies, you are welcome to contact us at anytime. Disclaimer Unless specifically noted, this site, its content or the information available on or through it is provided on an "as is" basis without warranties of any kind, either express or implied, including warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge that you use this site at your own risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site, and that torro.ph and its affiliates shall not be liable for any damages special, indirect or consequential of any kind related to your use of this site.
Please note that the above disclaimer does not apply to products you may purchase through this site. Warranties and return rights concerning such products are governed by terms provided elsewhere in this site and by applicable law.